Just Say NO!

Just Say NO!

Almost every productivity expert agrees that one critical way to improve your productivity and focus is to stop taking on every new task and learn how to say, “No.” For me this has been a huge struggle and continues to be a challenge.

I am a people-pleaser and I enjoy helping others. I like to be asked to do things and I thrive on getting things done. I was always happy to take the notes in all our meetings. I would plan the holiday parties and company volunteer events. I would always stop what I was working on whenever anyone asked if I had a minute. But, I also found that I became the “go-to person” whenever anything needed to get done.

I soon realized that I was so busy doing tasks for other people that my most important tasks weren’t getting done or were slowly falling to the bottom of my list. Then, I would end up staying at work longer or staying up late to take care of the things that I needed to get done.

Finding myself in this situation a few too many times made me realize that I would have to get comfortable with saying, “No” to some of the tasks that came my way. I thoughtfully considered how I could confidently decline some tasks.

Now, before just saying, “Yes,” here are the questions I ask myself to decide which tasks I should take on and which ones I should pass on.

IS IT JUST BUSY WORK?

When asked to help with a task, I assess how I will benefit from doing it. If I find that I won’t learn anything or gain some value from doing it, I feel better about turning it down. Knowing that the task will take up my time but won’t add anything certainly makes it a bit easier.

CAN SOMEONE ELSE DO IT?

If someone else can easily handle the requested task or may even benefit from the challenge of taking it on, it’s easier for me to decline and suggest delegating that task to that person. Often, if someone can learn or gain a new skill or experience from doing a task, they will probably be happy to do it.

DOES IT EVEN NEED TO BE DONE?

Many times, we just do things, to do them. I find that if you think critically about how important the task is, you may find that it really doesn’t even need to be done. Is this a must-have or a nice-to-have? What happens if the task doesn’t get done? Or, maybe there’s just one important piece that needs attention but the rest of it can be ignored. Try to only work on the things that matter most.

TRY THIS OUT:  Look over your to-do list. Are there tasks on your list that you really don’t need to be doing? How can you comfortably say, “No?” Try pushing back on the tasks that prevent you from focusing on completing your most important tasks.

The Myth of Time Management

The Myth of Time Management

So many of us talk about time management. Countless articles have been written and tools have been created to help us manage our time. There are time management gurus, tutorials and classes. Half of our working day is spent juggling our calendars in a never-ending attempt to “manage our time.”

But, what if we cannot manage time? Consider that this may just be a completely useless exercise. If you think about it, no matter what we do, time will always continue to tick forward. We cannot rewind it and we cannot fast forward it. It just is and just continues according to the plan – each second, every minute, the next hour and then into the next day.

That said, it should be obvious that time itself cannot be managed. I would propose that instead we rethink what we’re trying to “manage” and reorient our focus to the things that we can and do control:  our priorities, energy and attention.

PRIORITIES

Each day we all have more to do than we can handle. We know what needs to get done and we constantly make choices about what’s most important and what needs to be prioritized. Setting clear and deliberate priorities is the single most critical factor driving our productivity and future success. We can and do control how we spend our time even if we cannot control time itself.

ENERGY

We can also decide how to spend our energy. Energy is finite and to optimize output, it’s imperative that we focus our efforts and our energy on the most important priorities. This is harder to do than it seems these days due to the countless distractions that get in our way. So often, we expend more of our energy on the things that are seemingly urgent but not all that important.

ATTENTION

Focus seems to be a lost art especially for me. With countless dings, pings, alerts and notifications, it’s virtually impossible to focus on any one thing for an extended period. I personally struggle with this constantly. Research has shown that multi-tasking is not possible and simply does not work. To be most productive it behooves us to focus our full and complete attention on one task at a time. I have found that the Pomodoro technique works best for me since it forces me to focus for a set amount of time and reward myself with a break.

TRY THIS OUT: Do you spend a lot of time trying to manage your time? Does it work for you? Do you spend any time managing your priorities, energy and attention? If not, pick one and try to focus on it for a day or two. Do you find that you’re more productive?

The Rule of Three

The Rule of Three

Have you ever noticed that a lot of things in life come in threes? It’s not just a coincidence but there’s truly an art and science behind using the rule of three to improve effective communication. This principle suggests that things that come in threes are more interesting, enjoyable and memorable. There’s also a certain balance and rhythm when listing three items.

In fact, the Latin phrase, “omne trium perfectum” means that everything that comes in threes is perfect which reinforces this concept. Here are some of my favorite examples:

  • first, second, third
  • past, present, future
  • red, white and blue
  • hot, warm, cold
  • beginning, middle, end
  • small, medium, large
  • sun, sea and sand
  • ABC, 123
  • red, yellow, green
  • yesterday, today, tomorrow
  • stop, drop, roll
  • life, liberty and the pursuit of happiness
  • big, bigger, biggest
  • high, medium, low
  • conceive, believe, achieve
  • stop, look, listen
  • gold, silver, bronze
  • earth, wind, fire
  • knife, fork, spoon
  • vanilla, chocolate, strawberry

When I started putting together my own prioritization system to improve my productivity, I came up with the concept of the Daily Top Three. Each day, before tackling anything, I think about my goals, review my task list and select my top three tasks for the day. Not one, not two or four or five – just THREE.

Just as the rule suggests having three tasks is easy to remember, seems manageable and just challenging enough. Now there are days that I get 5 or 6 tasks done and other days, I barely manage to get one done. But the end of the day, no matter how many tasks I complete, I still select three more tasks to focus on the next day. It just feels right.

TRY THIS OUT: Take a look at your to-do list. If you don’t have one, you may want to quickly create one. Think about your goals and pick out three tasks to focus on and get them done. Once those three are complete, then go back and pick three more.

What are some of your favorite lists of three that I might have missed?

The Juggling Act

The Juggling Act

Inevitably no matter how much we try to manage our tasks and our time, we end up having more to do than is humanly possible. Many of us relate to this imbalance as performing a never-ending juggling act. The goal is to keep all of the balls moving in the air without letting any of them fall on the floor.

In real life, no matter how good we are at juggling the many tasks on our plate, sometimes balls will drop. We must accept that this is just part of the game and not see that as failure. More importantly, we should take inventory of the balls we are juggling, categorize them and then play the game accordingly.

There are three balls in the game of life: glass balls, plastic balls and rubber balls. The key to success is to understand which category the things that you are juggling fall into. Sometimes this can be more challenging than the juggling act itself.

GLASS BALLS

 Glass balls will break and shatter if they fall. These are the things that need your immediate and focused attention. They are the things that are most important, cannot be delayed or delegated and will have a negative impact if dropped.

PLASTIC BALLS

These balls will fall but will not break. They will lay on the ground and roll around until they can be picked back up again. These things can wait and be attended to at a more convenient time or date. These things don’t need immediate attention and can be picked back up later.

RUBBER BALLS

When dropped, rubber balls will continue to bounce around for some time by themselves. They have enough energy to keep going by themselves for a little while. There’s no immediate or negative impact from letting rubber balls drop every now and then. They can easily be picked back up when time permits.

So, the successful juggling act dictates that you never drop a glass ball. The glass balls should command all of your focus and attention. If you need to drop a ball, try to drop a rubber ball. It will keep going for some time allowing you to pick it back up later. And, if you drop a plastic ball, no permanent damage will be done.

TRY THIS OUT:  How many balls are you juggling right now? Can you categorize them into glass, plastic and rubber balls? What can you to do make sure you don’t drop any glass balls?  If necessary which rubber balls can you let drop?

Double or Nothing

Double or Nothing

I was trying to schedule a meeting with a very busy working mother who was very concerned about and reluctant to commit to a meeting time. After digging in further, I found out that her career often required last minute requests with quick turnarounds and as a result, she didn’t feel like she had control of her schedule. She shared that often she would avoid scheduling meetings or appointments for fear of letting someone down if she couldn’t make it or had to cancel at the last meeting. This extended into her social life as well.

More often than not for most of us, life happens and things get in the way of our plans and impact our scheduled plans. While it’s critical to plan and schedule your time to maximize productivity, the reality is that things change and schedules have to be adjusted. In fact, sometimes we need to plan for that.

One handy trick that I’ve used for years and has saved me many times is to “double book.” It’s so simple. If something needs to get done, schedule it into your day. And, if it’s really important, schedule it again at another time. Yes, just go ahead and book two times to ensure that if something comes up and disrupts the first window, you already have a backup plan in place.

This works for exercising as well. If you really want to make sure that you get out to the gym or for a run, schedule time to do it. And then find a second time to make sure if you miss the first window, you still have time to get it done.

It’s a bit more challenging but you can do this for meetings as well. First, set expectations with the meeting participant that your schedule often gets disrupted with urgent, last-minute requests but meeting with him/her is really important to you so you would like to book two meeting times in case the first one falls through. Nobody has ever turned this down or questioned it. In fact, most are pretty open to it and think it’s a pretty smart idea.

And there’s also an added bonus benefit. When you do get your task done or meeting in during the first scheduled spot, then your second one opens up some valuable time on your calendar to do something else or have some fun. It’s always nice to delete an appointment and see some unexpected time open up in my day.

TRY THIS OUT: Pick something that you really need to get done this week. Schedule time for it and then schedule another time later in the week to make sure it gets done. You win either by having a backup plan or by opening up extra time on your calendar.